![]() ![]() These devices are sold at major retailers and the EIU Bookstore. You can use a tablet or a device called a YubiKey, which is a small USB device you can plug into your computer and just touch when prompted to grant you access. You can call the EIU Help Desk at 21 for assistance or opinions on how to solve the security issues. Duo Mobile was removed from the Play Stores for Android 6 and earlier versions. ![]() The minimum supported operating system version for Duo Mobile version 4 on Android devices is Android 8. It is recommended to solve any issues that may come up. I am running an older version of Android and I am not able to install the current version of Duo Mobile from the App Store. For example, if you do not have a screen lock on your device then it is open to the public - anyone can pick it up and approve a Duo request. Why is the app warning me about security issues?ĭuo has the capability to warn you about potential security issues/threats with your device.Duo only knows the city location of your phone and what type of device you have (Android, Apple, etc). In the event you've left your enrollment device in another location you can call our EIU Help Desk at 21 and they can do what is called a temporary bypass, allowing you access to your account if you can answer basic questions about yourself. It can help us all keep EIU accounts secure and safe for everyone. Without your input on your enrolled device, the attacker can never log in to your account. MFA allows us to prevent unauthorized access to your email in the event someone steals your NetID and password. With Duo and multi-factor authentication (MFA) you can help keep your EIU account more secure. ![]()
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